Leading Review Management & Messaging Platform for Local Businesses | Birdeye

Birdeye is the leading reviews software & messaging platform for multi-location businesses. Collect & manage reviews, convert leads, run surveys, get referrals and more.

Birdeye is a comprehensive platform for local businesses to manage their online presence, generate reviews, engage customers, and grow their business.

Key Products:

Reviews – Generate, monitor, manage reviews across 200+ sites like Google, Facebook, Yelp. Improve online reputation.

Listings – Get your business info on mapping sites to get found everywhere.

Messaging – Engage customers via text, webchat, social media from one inbox. Book appointments.

Webchat – Chat with website visitors to convert them into leads.

Social – Manage social media posts, reputation, reporting.

Payments – Get paid faster via text or card readers.

Insights – Use AI to turn customer feedback into actionable insights.

Ticketing – Ticketing software for local businesses.

BirdAI – AI to automate busywork.

Google Partnership – Complete Google solutions for local SEO, ads, maps.

Mobile App – Manage your business on the go.

Integrations – Connects with over 3,000 apps.

Key Benefits:

• Grow your business & beat competition
• Master customer experience
• Dominate local SEO
• Improve ROI on Google Ads
• Convert website visitors into leads
• Manage conversations from one inbox
• Gather customer feedback
• Turn insights into actions
• Get found online everywhere
• Generate and manage reviews
• Grow sales with referrals
• Engage customers on preferred channels
• Book and confirm appointments
• Get paid faster

Ideal for small businesses, enterprises, healthcare, real estate, retail, legal, hospitality, automotive, insurance, and more.